FAQ

Additional Information (Under Construction)

What is the return policy?
What are the shipping options?
What are the international taxes, duties, etc. that I have to pay?
When will I receive my order?
What do I do if I never received my order?
What do I do if I received a defective order?
How do I make changes to an order I’ve already placed?
Where are you located?
How is the product made? Where do the materials come from?
How do I make sure I order the right size?
How do I contact your company if my question isn’t answered here?

What is the return policy?

Thanks for shopping at WTC Shop. If you are not entirely satisfied with your purchase, we're here to help.

RETURNS

You have 10 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase.

REFUNDS

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.

SHIPPING

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

CONTACT US

If you have any questions on how to return your item to us, contact us.

FAQ (Frequently Asked Questions)

Additional Information (Under Construction)

What is the return policy?

This website uses cookies.