This FAQ listing is for your use to help you with any immediate questions you might have about
WTC-Shop.com. If you have read the FAQs and still have not found the answer you are looking for, please contact us immediately so that we can help you.
This FAQ may be updated at any time. Although WTC will do its best to make the proper notifications of any additions to this section, it is wise for you to check the FAQ often.
Thanks for shopping at WTC Shop. If you are not entirely satisfied with your purchase, we're here to help.
You have 10 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase.
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
If you have any questions on how to return your item to us, contact us.